Privacy Policy — jill4 Casino

1Introduction

jill4 is committed to protecting the privacy and personal data of every player who chooses to register and play on our platform. We understand that trust is the foundation of any relationship between a player and an online casino, and we take our data protection obligations seriously.

This Policy applies to all personal data collected through the jill4 website at jill4.net, including data collected during account registration, identity verification (KYC), financial transactions, customer support interactions, and general use of the platform. It applies to all registered players, prospective players, and visitors to the jill4 website.

This Policy should be read together with jill4's Terms & Conditions, which govern your use of the jill4 platform and are incorporated herein by reference.

2Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jill4 is the personal information controller responsible for the personal data collected through the jill4 platform. jill4 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.

jill4 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection legislation. You may contact the DPO using the contact details provided in Section 14 of this Policy.

3Personal Data We Collect

jill4 collects the following categories of personal data, depending on how you interact with the platform:

4How We Collect Your Data

jill4 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the jill4 platform, including IP address, device identifiers, browser information, and session activity logs, via cookies and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment data from GCash, PayMaya, and Philippine banking partners as part of transaction processing.

5How We Use Your Personal Data

jill4 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your jill4 player account, including processing your registration, verifying your identity and age (21+), and managing your account settings.
• Transaction Processing: To process deposits and withdrawals in Philippine Peso (₱) via GCash, PayMaya, and Philippine bank transfer, and to maintain accurate financial records.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Philippine Anti-Money Laundering Act (AMLA), and other applicable Philippine laws and regulations, including mandatory reporting obligations.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with PAGCOR's responsible gaming framework.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the jill4 platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns, improve game offerings, optimize platform performance, and develop new features for jill4 players.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about jill4 — but only where you have consented to receive such communications. You may opt out at any time.

6Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jill4 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your jill4 account, process transactions, and provide gaming services.
• Legal Obligation: Processing required to comply with PAGCOR regulations, AMLA reporting requirements, tax obligations, and other applicable Philippine laws.
• Legitimate Interests: Processing for fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7Data Sharing & Disclosure

jill4 does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• PAGCOR and Regulatory Authorities: jill4 is required by law to share certain player data with PAGCOR and other Philippine regulatory and law enforcement authorities upon lawful request.
• Anti-Money Laundering Council (AMLC): jill4 is required to report suspicious transactions to the AMLC as mandated by the Philippine Anti-Money Laundering Act.
• KYC & Identity Verification Providers: Third-party service providers who assist jill4 in verifying player identities and ages as required by PAGCOR. These providers are contractually bound to process data only for verification purposes.
• Payment Processors: GCash, PayMaya/Maya, and Philippine banking partners, to the extent necessary to process your deposits and withdrawals.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on jill4's behalf under strict data processing agreements.
• Professional Advisors: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

8Cookies & Tracking Technologies

jill4 uses cookies and similar tracking technologies to operate the platform, enhance your experience, and analyze usage. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function — including session management, login authentication, and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game display options to personalize your jill4 experience.
• Analytics Cookies: Collect anonymized data about how players use the jill4 platform to help us improve performance and game offerings. Used only with your consent.
• Marketing Cookies: Used to deliver relevant promotional content about jill4 games and offers. Used only with your explicit consent.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the jill4 platform.

9Data Retention

jill4 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:

• Account and KYC Data: Retained for a minimum of 5 years from the date of account closure, as required by PAGCOR regulations and the Philippine Anti-Money Laundering Act.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in compliance with AMLA requirements.
• Gaming History: Retained for a minimum of 3 years from the date of each gaming session, for dispute resolution and regulatory audit purposes.
• Customer Support Records: Retained for 2 years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained for the duration of your account and for 1 year after account closure, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jill4's data disposal procedures.

10Data Security

jill4 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and jill4's servers is encrypted using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive personal data, including KYC documents and financial information, is encrypted when stored on jill4's servers.
• Access Controls: Access to personal data is restricted to jill4 staff and service providers who have a legitimate need to access it, on a strict need-to-know basis.
• Two-Factor Authentication: jill4 offers two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: jill4's platform and data security practices are subject to regular independent security audits and penetration testing.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, jill4 will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by the Data Privacy Act.

11Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jill4:

• Right to Be Informed: The right to know what personal data jill4 collects, why it is collected, and how it is used — as set out in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data jill4 holds about you. We will respond to verified access requests within 15 business days.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account details directly through your jill4 account dashboard.
• Right to Erasure: The right to request deletion of your personal data, subject to jill4's legal obligations to retain certain records under PAGCOR regulations and AMLA. We will process verified erasure requests within 30 days.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may exercise this right at any time by opting out of marketing communications.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jill4 has violated your data protection rights.

To exercise any of the above rights, please contact jill4's Data Protection Officer using the contact details in Section 14. We may require you to verify your identity before processing your request.

12Children's Privacy

If you are a parent or guardian and believe that a person under 21 has registered on jill4 using false information, please contact our support team immediately so that we can take appropriate action.

13Changes to This Privacy Policy

jill4 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, jill4 will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the jill4 platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must cease using the platform and may request account closure.

The most current version of this Privacy Policy is always available at jill4.net/privacy-policy.

14Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or jill4's data processing practices, please contact our Data Protection Officer:

• Data Protection Officer: jill4 Data Privacy Office
• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on jill4.net

We will acknowledge your request within 3 business days and aim to resolve all data privacy inquiries within 15 business days.

If you are not satisfied with jill4's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.